Memory Foam Beds:

First five years of purchase. If the defect occurs within the first five years of purchase, we will repair or replace at our option and without charge the defective mattress. Sixth through twentieth year of purchase. If the defect occurs in the sixth through twentieth yearfollowing purchase, we will repair or replace within a reasonable time and at our option the defective covered mattress. You will be responsible for all related charges not to exceed the current mattress price minus a credit for the remaining prorated value of the mattress (5% of the current mattress price for each

year remaining on the twenty year limited warranty). If the covered mattress is no longer available, we will choose a comparable mattress and the same prorated formula will be used.

This warranty does not include:

i. the mattress cover, interior stretch cover, zipper and any impressions that are found to be related to sagging or structural defects of the foundation or platform. (Queen size (60” width) and a king size (72” and 76” width) mattress and/or foundation warranties will apply only when the bed is supported by a frame with a rigid cross support having one or more center legs or bed rails with a rigid cross support having one or more center legs);

ii. deterioration of the foam cell structure that would show a visible indention of ¾ inch or less

iii. product which has been cut, torn or damaged due to misuse, abuse or accident;

iv. consequential damages including but not restricted to damage to persons or property other than the product itself;

v. incidental damages such as loss of time, loss of use and rental charges, and;

vi. the decrease in the slow recovery of the memory foam and normal increase in softness of the visco-elastic material.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Air Beds:

Most of our Star Series Air Mattresses have a 20 Year Limited Warranty against any defects in workmanship or materials. Remember a warranty is only as good as the company behind it.   Should there be a defect that requires service during the first 3-5 Years, Simply Rest will repair or replace the product at no charge to the owner. Our competition only offer's a 2-year warranty! 

What is not covered:

• Conditions arising from normal wear and tear. (Conditions arising from normal wear and tear include, but are not limited to, mattress cover compression, foam compression or discoloration of components.)
• Damage from tampering with or opening the warranted product or component.
• Damage from misuse or abuse of the warranted product of component.
• Damage from laundering or dry-cleaning.
• Acts of God, such as, but not limited to, lighting damage.

What you must do:

Return the warranted product or component in sanitary condition to an authorized Simply Rest service center. The return shipping to Simply Rest will be at the customer's expense.

Simply Rest will repair or replace, at our option, the defective product or component at a cost to the original purchaser based on the following table. The "price" is the price of the defective product or component at the time the warranty claim is made, or the price of a comparable product or component if the original product or component is no longer in production.

On All Star Series Mattresses offer full coverage from 3 to 5 years after original purchase date.  (3 to 5)-20 Years purchaser is responsible for 20% plus 4% of price for each year from the original purchase date.

Simply Rest reserves the right to substitute products or components of equal or better quality, and to use or deliver refurbished products or components, in the repair or replacement of any product under this limited warranty.