Memory Foam Beds:

All SimplyRest mattresses have 20 Year warranty , 10 year full warranty (100%) and 10 year prorated (50%) from the date or original purchase. In the event your mattress becomes defective, at our discretion, we will repair your mattress subject to a handling charge or replace the mattress.

All transportation costs are the responsibility of the purchaser. Softening of the foam or lessening of the recovery time of the visco-elastic memory foam layer can occur during the normal break in period. This is a normal characteristic of the foam and does not imply a defect, affect the purpose of or lessen the benefits from said foams.

This warranty is subject to the following limitations:
Warranty covers deterioration of the cell structure resulting in a visible indentation of the mattress greater than three quarters (0.75”) of an inch not resulting from a defect in the foundation or bed platform. Defects resulting in a splitting or cracking of the material, with normal usage and handling, are also covered.

Your SimplyRest mattress is designed to be used on a solid wood, non-spring, flat foundation or bed platform. Use or substitution of other unapproved manufacturers foundations or box spring units will void your SimplyRest warranty and all other warranties expressed or implied. In the event of a claim, you may be required to provide proof of the quality and suitability of the foundation provided to your mattress.

This warranty does not apply to damage of the mattress, mattress cover or foundation due to improper installation, abuse, neglect or misuse of the product resulting in physical damage or premature breakdown of the components. Damage caused by, but not limited to, burning, cutting, tearing, moisture saturation or unsanitary conditions will void your warranty.

This warranty is valid only to the original purchaser. Resale of your mattress product is “AS IS” with “NO WARRANTY” implied or authorized by the manufacturer.

Air Beds:

Most of our Star Series Air Mattresses have a 20 Year Limited Warranty against any defects in workmanship or materials. Remember a warranty is only as good as the company behind it.   Should there be a defect that requires service during the first 3-5 Years, Simply Rest will repair or replace the product at no charge to the owner. Our competition only offer's a 2-year warranty! 

What is not covered:

• Conditions arising from normal wear and tear. (Conditions arising from normal wear and tear include, but are not limited to, mattress cover compression, foam compression or discoloration of components.)
• Damage from tampering with or opening the warranted product or component.
• Damage from misuse or abuse of the warranted product of component.
• Damage from laundering or dry-cleaning.
• Acts of God, such as, but not limited to, lighting damage.

What you must do:

Return the warranted product or component in sanitary condition to an authorized Simply Rest service center. The return shipping to Simply Rest will be at the customer's expense.

Simply Rest will repair or replace, at our option, the defective product or component at a cost to the original purchaser based on the following table. The "price" is the price of the defective product or component at the time the warranty claim is made, or the price of a comparable product or component if the original product or component is no longer in production.

On All Star Series Mattresses offer full coverage from 3 to 5 years after original purchase date.  (3 to 5)-20 Years purchaser is responsible for 20% plus 4% of price for each year from the original purchase date.

Simply Rest reserves the right to substitute products or components of equal or better quality, and to use or deliver refurbished products or components, in the repair or replacement of any product under this limited warranty.