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Air
Beds
Star 5000s
Star 5000PT
Star 7000s
Star 9000s
Memory Foam
Beds
Bronze 8"
Silver 10"
Gold 13"
Pillow-top
Regent 12"
Royalton 13"
Latex Foam Mattresses
The Naturale - Core
The Naturale - Plush
The Naturale - Medium
The Naturale - Firm
Adjustable
Beds
S-Scape Legget & Platt
The Signature
REM Wave

About Us
Warranty Information
In-Home Trial
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Memory Foam Beds:
All SimplyRest
mattresses have 20 Year warranty , 10 year full warranty (100%) and 10
year prorated (50%) from the date or original purchase.
In the event your mattress becomes defective, at our discretion, we
will repair your mattress subject to a handling charge or replace the
mattress.
All transportation costs are the responsibility of the purchaser.
Softening of the foam or lessening of the recovery time of the
visco-elastic memory foam layer can occur during the normal break in
period. This is a normal characteristic of the foam and does not imply
a defect, affect the purpose of or lessen the benefits from said foams.
This warranty is subject to the following limitations:
Warranty covers deterioration of the cell structure resulting in a
visible indentation of the mattress greater than three quarters
(0.75”) of an inch not resulting from a defect in the
foundation or bed platform. Defects resulting in a splitting or
cracking of the material, with normal usage and handling, are also
covered.
Your SimplyRest mattress is designed to be used on a solid wood,
non-spring, flat foundation or bed platform. Use or substitution of
other unapproved manufacturers foundations or box spring units will
void your SimplyRest warranty and all other warranties expressed or
implied. In the event of a claim, you may be required to provide proof
of the
quality
and suitability of the foundation provided to your mattress.
This warranty does not apply to damage of the mattress, mattress cover
or foundation due to improper installation, abuse, neglect or misuse of
the product resulting in physical damage or premature breakdown of the
components. Damage caused by, but not limited to, burning, cutting,
tearing, moisture saturation or unsanitary conditions will void your
warranty.
This warranty is valid only to the original purchaser. Resale of your
mattress product is “AS IS” with “NO
WARRANTY” implied or authorized by the manufacturer.
Air
Beds:
Most of our Star Series Air Mattresses have a
20 Year Limited Warranty against any defects in workmanship or
materials. Remember a warranty is only as good as the company behind
it. Should there be a defect that requires service
during the first 3-5 Years, Simply Rest will repair or replace the
product at no charge to the owner. Our competition only offer's a
2-year warranty!
What is not covered:
- Conditions arising from normal wear and
tear. (Conditions arising from normal wear and tear include, but are
not limited to, mattress cover compression, foam compression or
discoloration of components.)
- Damage from tampering with or opening the
warranted product or component.
- Damage from misuse or abuse of the warranted
product of component.
- Damage from laundering or dry-cleaning.
- Acts of God, such as, but not limited to,
lighting damage.
What you must do:
Return the warranted product or component in
sanitary condition to an authorized Simply Rest service center. The
return shipping to Simply Rest will be at the customer's expense.
Simply Rest will repair or replace, at our
option, the defective product or component at a cost to the original
purchaser based on the following table. The "price" is the price of the
defective product or component at the time the warranty claim is made,
or the price of a comparable product or component if the original
product or component is no longer in production.
On All Star Series Mattresses offer full
coverage from 3 to 5 years after original purchase date. (3
to 5)-20 Years purchaser is responsible for 20% plus 4% of price for
each year from the original purchase date.
Simply Rest reserves the right to substitute
products or components of equal or better quality, and to use or
deliver refurbished products or components, in the repair or
replacement of any product under this limited warranty.
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